Customers must provide accurate account, delivery, and payment information.
Vendors remain responsible for product accuracy, stock, quality, fulfilment, and lawful selling.
DRIPZN may suspend accounts, remove listings, or cancel orders to protect the marketplace.
Payments are handled through approved Card and PayPal checkout providers.
These Terms of Use govern access to DRIPZN, including browsing, account creation, buying, selling, reviews, promotions, support, and marketplace communications.
By using DRIPZN, users agree to follow marketplace rules, provide accurate information, respect intellectual property, and avoid fraudulent or abusive conduct.
01
Marketplace role
DRIPZN provides marketplace technology, checkout infrastructure, product discovery, support workflows, and administrative tools.
Independent vendors may list and fulfil products through the platform. Vendor identity, verification status, product details, and fulfilment responsibilities may differ by listing.
02
Accounts
Users are responsible for keeping login details secure and for activity under their accounts. Account information must be accurate, current, and not misleading.
DRIPZN may require additional verification for vendors, high-risk orders, suspicious activity, refunds, withdrawals, or administrative access.
03
Orders and pricing
Product prices, delivery fees, promotions, coupons, availability, and estimated delivery dates may change before checkout.
An order may be cancelled or refunded if stock is unavailable, a listing error occurs, fraud is suspected, payment fails, or fulfilment becomes impossible.
04
User conduct
Users may not misuse the platform, submit false claims, attempt unauthorised access, scrape the service, interfere with security, abuse support staff, upload harmful content, or infringe intellectual property.
Reviews must be honest, relevant, and based on real product or service experiences.
05
Intellectual property
DRIPZN branding, interface, content, graphics, copy, and design elements belong to DRIPZN or its licensors unless otherwise stated.
Vendors must only upload product images, brand names, logos, and descriptions they have the right to use.
06
Limitation of liability
To the extent permitted by applicable law, DRIPZN is not liable for indirect, incidental, special, consequential, or punitive losses arising from use of the marketplace.
Nothing in these terms is intended to exclude rights that cannot lawfully be excluded.
Questions about terms?
Talk to DRIPZN support
Include your order number, email address, payment reference, vendor name, and photos where relevant so the team can help quickly.
Related pages
Refund Policy
How DRIPZN handles refunds, failed payments, cancelled orders, damaged items, and marketplace seller disputes.
Read pageReturns & Exchanges
The full return and exchange process for fashion items bought through DRIPZN vendors.
Read pageShipping & Delivery
Delivery options, courier partners, fees, estimated timelines, failed deliveries, and tracking rules.
Read pagePrivacy Policy
How DRIPZN collects, uses, stores, shares, and protects personal information for customers, vendors, and visitors.
Read pageVendor Terms
Operational terms for sellers using DRIPZN, including verification, products, commission, payouts, fulfilment, and penalties.
Read page