Vendor Terms

A vendor may need to submit store details, owner or company information, identity or business verification, bank details, fulfilment address, and product category information.

DRIPZN may approve, reject, suspend, or request more information from vendors at its discretion to protect customers and the marketplace.

Listings must be accurate, lawful, and not misleading. Images must show the actual product or a fair representation of it.

Vendors must not list counterfeit goods, prohibited products, stolen goods, unsafe products, or products that infringe another brand's rights.

DRIPZN may charge a commission percentage on completed sales. Commission rates can differ by vendor, category, promotion, or agreement.

The platform may deduct commission, payment processing costs, shipping adjustments, penalties, refunds, chargebacks, or promotional contributions before payout.

Vendors must accept, pack, and hand over orders within the required service-level period. Products must be clean, authentic, correctly labelled, and packaged to prevent damage.

Repeated late fulfilment, cancellations, stock-outs, poor packaging, or customer complaints may result in reduced visibility, payout holds, penalties, or suspension.

Vendors can request withdrawals from available earnings according to the payout schedule. DRIPZN may hold funds for pending refunds, chargebacks, disputes, verification checks, or fraud investigations.

Bank information must be accurate. DRIPZN is not responsible for delays caused by incorrect bank details supplied by a vendor.

Where a refund is caused by vendor error, defective goods, wrong item, counterfeit goods, late dispatch, or inaccurate listing information, the vendor may be responsible for refund costs, delivery costs, and related fees.

DRIPZN may offset vendor-responsible refunds against current or future payouts.